The smart WhatsApp assistant for business
The smart assistant that answers your customers on WhatsApp. Day and night.
OMAI connects your business WhatsApp to an assistant that answers from your business information in seconds, handles the questions you get all day, and brings your team in when a customer asks for a person.
- Natural-language replies
- Connected via Meta's official Embedded Signup
- One-click human takeover
- Hebrew and English
Salon Maya
online · OMAI active
AI
Michal · Team
- 24/7
- No office hours — it answers evenings, weekends and holidays
- HE · EN
- Hebrew and English, matched to the customer
- INBOX
- One inbox for the whole team
- HANDOFF
- Human takeover, built in
The problem
Messages that wait hours cost you customers.
Your business runs on WhatsApp — but no one can answer everyone, all day long.
- 01
Messages after hours
Customers write in the evening, on weekends and holidays — and by the time you reply in the morning, they booked elsewhere.
- 02
The same questions, all day
Price, hours, location, availability — your team answers the same five questions again and again, from a personal phone.
- 03
Leads slipping away
Between calls and customers, inquiries go without follow-up — and there's no way to know how much you lost.
An inquiry left waiting for hours is a customer booking with your competitor.
How it works
Three steps and you're live.
From the first connection to automatic replies — no code, no hassle.
- 01
Connect WhatsApp
Connect your business number through Meta's official Embedded Signup — a few minutes, with your phone in hand.
- 02
Teach the assistant your business
Hours, services, prices, policies, and FAQs — add them once, and the assistant answers from what you added.
- 03
Test, launch, let it work
Try it in the simulator, and when you're happy — turn it on and keep an eye on it from the inbox.
The product
This is what it looks like inside.
One dashboard for your conversations, your business knowledge, and what customers are asking — in Hebrew and English.
Every conversation. One place. Full control.
A shared team inbox with full history, tags, and internal notes — and one button that pauses the AI and hands you the wheel.
- Full history of every conversation
- Internal notes and tags for the team
- Pause AI and take over in one click
- Dana LeviAI
Thanks so much! See you tomorrow 🙏
- The CohensFollow up
How much is home delivery?
- Yossi M.Agent
Has my order shipped yet?
AI
Illustration — sample conversations and figures, not real customer data.
It answers from the business information you give it.
Hours, services, prices, policies — add them once, and the assistant draws its answers from what you added. It is instructed never to invent prices, availability or policies, and to ask instead of guessing.
- Answers built on your business information
- Instructed never to invent prices or policies
- Test every answer in the simulator before you go live
Knowledge sources
- Business hours
- Service price list
- FAQs
Source: business hours
Asks for a person? The chat goes to your team.
Illustration — sample conversations and figures, not real customer data.
See what your customers actually ask.
Track conversation volume, how much the assistant handled on its own, and the questions that keep coming back — so you know what to add to its knowledge next.
- Conversation volume over time
- How much was answered automatically
- Tag and track the inquiries worth following up
Chats this week
127
Tagged for follow-up
23
Handled by AI
86%
WEEKLY VOLUME
- Follow up
Noa Barak
Interested in the premium package
- Tagged
Avi Sharon
Asked for an event quote
Illustration — sample conversations and figures, not real customer data.
Who it’s for
Built for businesses that run on WhatsApp.
If your customers text you — OMAI answers them. In your language, in your tone.
Clinics & practices
“Can I move my appointment to tomorrow?”
Restaurants & cafés
“Do you have a table for four tonight at eight?”
Salons & beauty
“How much is a color and a haircut?”
Real estate
“Is the apartment on Herzl St. still available?”
Home & field services
“Do you also cover Rishon LeZion?”
Studios & fitness
“How do I sign up for a trial class?”
Trust & control
Smart service, without losing control.
You're trusting us with your business's most important channel. Here's how we keep it safe:
Built on Meta's official platform
The connection runs on Meta's WhatsApp Business Platform, through the official Embedded Signup flow. A number you already own stays yours.
You stay in control
Pause the assistant, take over any conversation, or disconnect — one click, any time. Disconnecting never touches your conversations or settings.
Answers built on your information
The assistant is instructed to answer from the business information you provide and never to invent prices, availability or policies. Review its answers in the simulator, and take over any chat yourself.
Your data, your rules
Encrypted in transit and at rest, never used to train models, exportable at any time, and deletable on request.
Pricing
A plan for every stage of your business.
Start small and grow at your own pace.
For a business just getting started
For a growing business that wants full service
For businesses with high conversation volume
For organizations with special requirements
Starts with a 14-day free trial — no credit card
FAQ
The questions every business owner asks.
And if you don't find an answer — we're one message away.
What is OMAI?
OMAI connects your business WhatsApp to an AI assistant in Hebrew and English that answers customers automatically from the business information you provide, and hands the conversation to your team when a customer asks for a person.
Will I lose access to my WhatsApp?
When you connect a number that is already on the WhatsApp Business app, it keeps working on your phone — OMAI answers alongside it. A few WhatsApp features stop working on a connected number (disappearing messages, view once, live location and broadcast lists), and Meta decides which connection path your number is eligible for, so the exact result depends on your current setup. You can pause the assistant or disconnect at any time, and disconnecting leaves your conversations and settings in OMAI exactly as they are.
Can a human agent take over a conversation?
Yes. On any conversation you can pause the AI and take over in one click from the inbox — and hand back to the assistant whenever you like. Takeover applies to that conversation, on every plan, at no extra cost.
Can I test the assistant before it talks to real customers?
Yes. The dashboard includes a simulator where you can chat with the assistant and see which business information it draws on — you launch only when you’re happy. The simulator is a close preview rather than a perfect mirror of live behaviour, so keep reviewing real conversations in the inbox after launch.
Ready to stop answering the same questions?
Start your 14-day trial — no credit card. The trial simply ends; you are never charged unless you choose a plan.