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Team and account
Roles and permissions, invitations, your profile, workspace settings, and deleting an account.
- 01Roles and permissionsThe four roles you can give a teammate, a full list of what each one can and cannot do, and how to choose the right role for a new person.
- 02Invite and remove teammatesHow to add someone to your workspace, what they actually receive, how many people your plan includes, and what happens to their access and their past work when you remove them.
- 03Your profile and passwordWhat OMAI stores about you personally, which of it you can change yourself, how to set a new password, what that does to your other sessions, and what to do when you cannot get in.
- 04Workspace settingsEverything on the Business settings screen — business details, content language, timezone and the account and privacy controls — what each one affects, and who is allowed to change it.
- 05LanguageHow OMAI decides which language to show you, how to change it, why the choice follows you to other devices, and why the language of your dashboard has nothing to do with the language your customers are answered in.
- 06Delete your account or workspaceThe difference between removing one person and closing the whole business account, how a deletion request is made and what it stops, what is removed, what we keep and why, and how long it takes.